E-Commerce &
Telecom — Turn
queries into orders
and upgrades
Engage shoppers and subscribers with personalized offers, immediate answers, and checkout recovery — all in the channel they prefer.
Recover abandoned carts and reduce drop-offs.
Increase Average Order Value through tailored upsells.
Shorten support resolution time for order and service issues.
Recover abandoned carts and reduce drop-offs.
Increase Average Order Value through tailored upsells.
Shorten support resolution time for order and service issues.
Recover abandoned carts and reduce drop-offs.
Increase Average Order Value through tailored upsells.
Shorten support resolution time for order and service issues.
Recover abandoned carts and reduce drop-offs.
Increase Average Order Value through tailored upsells.
Shorten support resolution time for order and service issues.
Top Use Cases
Shorten support resolution time for order and service issues.
Cart recovery with targeted discounting or installment offers.
Renewal and plan upgrade outreach for telecom subscriptions.
Order updates and return flow automation.
High-intent lead qualification from ad funnels.
Features & Capabilities
Dynamic product/plan recommendation engine tied to inventory.
Price sensitivity handling: smart incentives vs margin control.
Cross-sell and upsell flows that respect CLV rules.
SMS, chat, email and voice channels supported.
Multi-region language & currency support (as required).
Integration & Data Notes:
Connectors: Shopify, Magento, Salesforce Commerce Cloud, custom APIs.
Data flow: product catalog sync, pricing rules, promo codes, inventory flags.
Privacy: GDPR-ready consent capture and data deletion workflows.
Suggested KPIs to show on the page:
Cart recovery rate.
% uplift in AOV.
Reduction in time to resolution for order issues.
Ready to 3x Your E-Commerce Conversions?
See how iLeadzen transformed a premium home goods retailer’s conversion rate from 2.1% to 8.3% while managing 1,000+ daily inquiries. Watch a live demo of our AI handling real customer objections and closing high-ticket sales.